We have seen packet loss and error rates return to normal levels. We are resolving this incident but will continue to monitor the affected systems. If you have any questions please contact support.
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We have seen packet loss and error rates return to normal levels. We are resolving this incident but will continue to monitor the affected systems. If you have any questions please contact support.
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Update: We are continuing to investigate the increased packet loss.
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Update: We are continuing to investigate the increased packet loss.
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Issue: We are experiencing increased packet loss on a subset of our web servers affecting customers using custom apex domains and the published apex IP addresses.
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At approximately 12:00PM CT, our Engineers discovered an issue with connectivity to the Wishlist activation site for WordPress installations. They are working diligently to get this issue resolved. We will update this post once these issues have been resolved.
UPDATE: This issue has been resolved and connectivity has been restored as of 8:00PM CT.
We really appreciate your patience during this temporary support interruption. If you have any further questions, you may contact a member of our support team by submitting a ticket. Once the issue is resolved, we may reach us by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.
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Issue: We are experiencing increased packet loss on a subset of our web servers affecting customers using custom apex domains and the published apex IP addresses.
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UPDATE @ 8:53 AM CST: This issue should be resolved at this time.
We are experiencing some network connectivity issues in a portion of our DFW datacenter. Our engineers are currently working to resolve this issue. Updates will be posted to this page as they become available.
Please feel free to swing by chat (https://chat.slicehost.com) or shoot us a ticket (support@slicehost.com) if you have any further questions or concerns.
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